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Selected Qualitative Methods Sections
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Introduction
Qualitative Methods
Currently selected section: Data Techniques
Sampling
Analysis Techniques
Reliability and Validity
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Chapter 7: Selected Qualitative Methods: Data Gathering Techniques
        

Cognitive interviews are used to test respondents’ understanding of the meaning of questions or statements and are used in designing questionnaires, patient instructions and protocols. Cognitive testing can also be used with patient and family education material. (For a summary table of data collection techniques click here). Content analysis is the preferred technique with data gathered in this way. You can listen to edited sections of cognitive interviews by clicking here. (The two respondents explicitly agreed to share these sections of their interviews.) Some companies specialize in conducting cognitive testing interviews. You can find them by searching "cognitive testing" on the Internet.

Focus Groups

Focus groups are structured group interviews originally invented in the advertising and marketing industries. Focus groups, when used properly, are very efficient for gathering data in clinical symptom research. The bibliography includes some classic articles from the advertising and marketing literature as well as a book which provides all the information you will need to conduct focus groups.

The important aspects of good focus groups are:

  • A skilled moderator who has specific training for conducting focus groups,
  • Specific eligibility criteria for participants,
  • Formal speaking protocol to avoid bias,
  • Questions that encourage a two to three minute thoughtful report or opinion.

A focus group can be a dismal experience for everyone if these four requirements are not met. You can listen to edited sections of a focus group by clicking here. (The respondents on the recording explicitly agreed to share these sections, which include their first names.) To read two recent articles on focus groups published by The Association of Perioperative Registered Nurses, (AORN) click here. For a detailed focus group implementation protocol click here. You can work with an established local investigator or there are also companies who will conduct focus groups for you. Many do excellent work. You can find them by searching "focus groups" on the Internet. Bennett, 2000 and Steinhauser, 2000 are examples of focus group research.

Narratives

Narrative data can be collected on tape, paper, video, and computers or in journals or letters. Like interviews, the instructions can lead to fairly structured or very broad ranging responses. People’s narrative telling ability varies. You will get some very rich data and some sparse comments. Some people will agree to participate, but in fact, not give you any data at all. You can improve the response rate and the quality of the data by paying attention to these important pilot activities:

  • Pilot a narrative data collection mechanism with the population that specifically interests you.
  • Pilot detailed instructions with the population, that specifically interests you.

For more detail about narratives click here.

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