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Assessing Desirability of Outcome States
Author Biographies
Introduction
Common Health Status Measures
Preference-Based Measures
Direct Utility Elicitation
Currently selected section: Issues with Utiliy Assessment
How are Utilities Used?
Utility and Health Status
Utility and Sociodemographic Factors
Computerized Utility Assessment
Catalogs of Utilities
Case Studies
Conclusions


Chapter 24: Assessing Desirability of Outcome States: Issues With Utility Assessment
         

Utility assessments are subject both to the general problems of any measurement, and also to some challenges specific to utility elicitation.

  • As with any questionnaire or survey method, investigators should take steps to ensure that subjects are fully informed, comfortable, and free of distractions.
  • Assessment instruments should undergo pilot testing with subjects representative of the target subject population.
  • Pilot-testing should include consideration of the level of language difficulty.
  • If an interviewer must take an active role (beyond handing out a questionnaire), as is usually the case in utility assessment, the interviewers should follow a written protocol in which they have been trained and tested, and they should be observed at intervals during data collection for adherence to the protocol.

Utility assessment also presents some special challenges.

Validity Testing for Utility Instruments

Because there is no "gold standard" for utilities, it is not possible to determine construct validity or to report test characteristics such as sensitivity and specificity for utility elicitation techniques. Test-retest reliability of an assessment instrument typically sets the upper boundary for validity; yet, even reliability testing for utility instruments is difficult, because utilities may legitimately change over time, even over short intervals. Factor analysis and other methods typically applied in questionnaire design are not relevant to utility elicitation, which attempts to assess a single underlying construct. Nevertheless, utility assessment techniques can have strong face validity.

Health State Descriptions

Health state descriptions are not at issue when a subject is rating his or her own current health, except to ensure clarity about whether the subject should consider all current health problems or only those due to a particular disease that may be under study.

In contrast, ratings of hypothetical (imagined) health states require attention to framing effects; they may vary between first- and second-person narrations, (Llewellyn-Thomas, Sutherland et al., 1984) and between descriptions that are framed positively or negatively. (McNeil, Pauker et al., 1982; McNeil, Pauker et al., 1988). Multidimensional health state descriptions provided verbally may tax the memory of the respondent.

These challenges can be addressed by providing health state descriptions that are detailed both from a positive frame and from a negative frame (e.g. "In this health state, you are not able to bathe yourself without help from another person, but you are able to perform all the other activities described."), and providing pictures along with text, both to provide richer information and also to serve as a memory aid when shown repeatedly.

Cognitive Burden

Utility elicitation tasks can be cognitively challenging. Many individuals have difficulty with numeracy (Woloshin, Schwartz et al., 2001). Respondents may thereby have difficulty with the probabilities in the SG, or even with the simple numbers and subtraction in the TTO. The TTO requires respondents to consider trading off time rather than events, and it requires assumptions about the constant proportional trade-off of remaining life years (Loomes and McKenzie, 1989).

These problems can be addressed with careful explanation, breaking the assessment task into simple steps, and checking with respondents about their understanding of the task. Automated elicitation methods (described in more detail in Section 10: Computerized Utility Assessment) can greatly facilitate the breakdown into steps and can support the elicitation with graphics.

Interviewer Bias

The question and answer method with a human assessor who explains each step is subject to interviewer bias. As above, this can be addressed by careful training of interviewers in the protocol and periodic checks on adherence to the protocol. Automated elicitation obviates many of the concerns of interviewer bias.

With attention to the precautions described above, utility assessment can be accomplished successfully, even in challenging populations. For example, the TTO has been used successfully in hundreds of hospitalized patients over age 80 years (Tsevat, Dawson et al., 1998).

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