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Evaluating Health Care Systems Sections
Author Bio
Introduction
Model for Organization of Care
Currently selected section: Changing Systems to Improve Outcomes
Challenges to Study Design
Components of Care
Practice Changes
Methods of Evaluating Care
Conclusion



Chapter 10: Evaluating Health Care Systems for Improving Symptom Management: Changing Systems to Improve Outcomes
        

Improving symptoms and functional outcomes for patients with arthritis and other chronic illnesses depends on changing health systems. This can be accomplished through the implementation of research and evidence-based clinical care directed at influencing practice team behavior and the overall system of care. These innovations may focus on a single intervention. For example, simply integrating routine exercise into arthritis care programs -- that is, incorporating a self-management component into routine clinical care -- alone reduces disability and pain, in some cases by more than twenty-five percent (Ettinger et al., 1997; Hochberg et al., 1995; Kovar et al., 1992).

For care of many different chronic conditions (diabetes, depression, asthma, arthritis, heart failure, etc.), there is evidence that multi-faceted changes to health care systems yield more substantial improvements in patient outcomes than the same interventions offered singly (Katon et al., 1996; McCulloch et al., 2000; Criswell et al., 1997; van Jaarsveld et al., 2000; Mazzuca et al., 1991; Grahame et al., 1996; Bensen et al., 1999; Strand et al., 1999; Parr et al., 1989; Tugwell et al., 2000; Caldwell et al., 1999; Maisiak et al., 1996; Weinberger et al., 1989).

For example, introducing a guideline supported by physician reminders, patient education interventions, specialty support and active follow-up to monitor care and outcomes is likely to be more effective than any one of these interventions individually (Wagner, 2000). This suggests that the paradigm of the clinical trial, in which single active treatment is evaluated against a placebo condition that controls for all other sources of variation other than the "active ingredient," may be inadequate for the evaluation of the health care system changes needed to improve care of persons with chronic symptom conditions.

 

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